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CANADIAN IMMIGRATION UPDATES: Applicants to Master’s and Doctoral degrees are not affected by the recently announced cap on study permits. Read more

Accounting & Information Systems Division

Journal Publications

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January, 2013 - Present

  • Ho, S.M. and Benbasat, I. (forthcoming). "Dyadic Attribution Model: A Mechanism to Assess Trustworthiness in Virtual Organization" Journal of the American Society for Information Science and Technology.
  • Xu, D., Benbasat, I., and Cenfetelli, R. (forthcoming). "The Influences of Online Service Technologies and Task Complexity on Perceived Efficiency and Perceived Personalization" Information Systems Research.
  • Xu, J., Benbasat, I. and Cenfetelli, R. (forthcoming). "The Effects of Trade-Off Transparency of Product Attributes on Consumers’ Perceived Decision Quality and Perceived Decision Effort towards Recommendation Agents" Management Information Quarterly.
  • N. Nan and S. Kumar (forthcoming) "Joint Effect of Team Structure and Software Architecture in Open Source Software", IEEE Transactions on Engineering Management.
  • A. Cheshin, Y. Kim, N.D. Bos, N. Nan, and J.S. Olson (forthcoming) "Emergence of Differing Electronic Communication Norms within Partially Distributed Teams", Journal of Personnel Psychology.
  • I. Reinhartz-Berger, A. Sturm, and Y. Wand (forthcoming) "Comparing Functionality of Software Systems: An Ontological Approach", Data and Knowledge Engineering.
  • Wang, W. and Benbasat, I. (2013). "A Contingency Approach for Investigating the Effects of Decision Strategy and User-System Interaction Mode on Web Based Consumer Decision Support Systems" Information Systems Research, pp. 861-876/September
  • Cenfetelli, R., Bassellier, G., and Posey, C. (2013). “The Analysis of Formative Measurement in IS Research: Choosing between Component- and Covariance-based Techniques”, The DATA BASE for Advances in Information Systems, Volume 44 Issue 4/September
  • Xu, J., Benbasat, I., Cenfetelli, R. (2013). "Integrating Service Quality with System and Information Quality: An Empirical Test in the E-Service Context", Management Information Systems Quarterly, 37(1), pp. 777-794/September 
  • J. Parsons, Y. Wand (2013) "Extending Classification Principles from Information Modeling to Other Disciplines", Journal of the Association for Information Systems, Vol 14 Issue 5/May.
  • Tan, C.W., Benbasat, I. and Cenfetelli, R., (2013) “IT-Mediated Customer Service Content and Delivery in Electronic Governments: An Empirical Investigation of the Antecedents of Service Quality”, Management Information Systems Quarterly, 37(1), pp. 77-109/March

January, 2012 - December, 2012

  • D. Nevo, I. Benbasat, and Y. Wand (2012) "The Knowledge Demands of Expertise Seekers in Two Different Contexts: Knowledge Allocation Versus Knowledge Retrieval", Decision Support Systems, Volume 53, Issue 3, 482–489/June.
  • Xu, J., Cenfetelli, R.T., and Aquino, K. (2012), "The Influence of Media Cue Multiplicity on Deceivers and Those Who Are Deceived." Journal of Business Ethics, 106(3), pp. 337-352
  • Dimoka, Angelika, Rajiv D. Banker, Izak Benbasat, Fred D. Davis, Alan R. Dennis, David Gefen, Alok Gupta, Anja Ischebeck, Peter Kenning, Paul A. Pavlou, Gernot Mϋller-Putz, René Riedl Detmar W. Straub, Jan vom Brocke, Bernd Weber, (2012) “On the Use of Neurophysiological Tools in IS Research: Developing a Research Agenda for NeuroIS” Management Information Systems Quarterly, Vol 36, Issue 3, pp. 679-702/September.
  • Nevo, D., Benbasat, I. and Wand, Y. (2012) “Supporting Organization Wide Transactive Memory with Information Technology”,  Journal of Management Information Systems, Vol. 28 (Spring), No. 4, 69–97.

January, 2011 - December, 2011

  • Cenfetelli, R., Schwarz, A. (2011) "Identifying and Testing the Inhibitors of Technology Usage Intentions",Information Systems Research, 22(4), pp. 808-823
  • N. Nan. “Capturing Bottom-Up IT Use Processes: A Complex Adaptive Systems Model”. IS Quarterly, 35, 2, 2011, pp. 505-532.
  • E.W. Johnston, D. Hicks, N. Nan, and J.C. Auer. “Managing the Inclusion Process in Collaborative Governance”. Journal of Public Administration Research and Theory, 21, 4, 2011, pp. 699-721.
  • Bera, P., Burton-Jones, A. and Wand, Y., “Guidelines for Designing Visual Ontologies to Support Knowledge Identification,” MIS Quarterly (35:4) Dec 2011, pp. 883-908
  • Lee, Y.E., and Benbasat, I., “Effects of attribute conflicts on consumers’ perceptions and acceptance of product recommendation agents: extending the effort-accuracy framework” Information Systems Research, December 2011 vol. 22 no. 4 pp. 867-884.
  • Xu, D., I. Benbasat, and Cenfetelli R., “The Effect of Perceived Service Quality, Perceived Sacrifice, and Perceived Service Outcomes on Online Customer Loyalty” Journal of the Association for Information Systems, Vol. 12: Iss. 11, Article 1, 2011)
  • C. Woo, “The Role of Conceptual Modeling in Managing and Changing the Business”. Proceedings of the 30th International Conference on Conceptual Modeling (ER’2011, Brussels, Belgium, Oct 31 – Nov 3, 2011), Springer, 1-12.
  • Xiao, B. and I. Benbasat, “Product-Related Deception in e-Commerce: A Theoretical Perspective” Management Information Systems Quarterly, Volume 35 Issue 1 March 2011, pp. 169-195.
  • Al-Natour, S., Benbasat, I. and Cenfetelli, R., “The Adoption of Online Shopping Assistants: Perceived Similarity as an Antecedent to Evaluative Beliefs” Journal of the Association for Information Systems, Vol.12, Issue 5, 2011, pp.347-374.
  • Glover, S. and Benbasat, I., “A Model of E-Commerce Transaction Perceived Risk” International Journal of Electronic Commerce Vol. 15, No. 2, Winter 2010-11, pp. 47-78.

January, 2010 - December, 2010

  • Kleis, Landon, Chwelos, Paul, Ramirez, Ronald V., and Cockburn, Iain, “Information Technology and Intangible Output The Impact of IT Investment on Innovation Productivity”. (forthcoming, Information Systems Research).
  • P. Soffer, M. Kaner, Y.Wand, “Assigning Ontological Meaning to Workflow Nets”, (forthcoming,Journal of Database Management).
  • P. Bera, A. Krasnoperova, Y. Wand, “Using Ontology Languages for Conceptual Modeling”Journal of Database Management, Vol. 21, Issue 1, 2010, 1-28.
  • Swanson, B., King, J.L, Benbasat, I. and Kemerer, C., “The Early Years of ISR: The Recollections of the Editors”, Information Systems Research Vol. 21, No. 4, December 2010, pp. 665-674. (invited paper)
  • Zhu, L., I. Benbasat, and J. Jiang, “Let’s Shop Online Together: An Empirical Investigation of Collaborative Online Shopping Support,” Information Systems Research Vol. 21, No. 4, December 2010, pp. 872-891.
  • Lee, Y.E., and Benbasat, I., “Consumers’ In-Store Decision Making with Mobile Product Recommendation Agents” ACM Transactions on Computer Human Interaction Vol. 17, No. 4, Article 17, pp. 17:1-17-32.
  • Qiu, L. and Benbasat, I., “Do Looks Matter? A Study of Demographic Embodiments of Product Recommendation Agents in Electronic Commerce” International Journal of Human-Computer Studies Vol. 68, Issue 10, October 2010, pp. 669-688.
  • Cavusoglu, H., Hu, N., Li, Y., Ma, D. “Information Technology Diffusion with Influentials, Imitators, and Opponents: Model and Preliminary Evidence”, Journal of Management Information Systems, 27 (2). Fall 2010. 305-334.
  • Bulgurcu, Burcu, Cavusoglu, Hasan, and Benbasat,I., “Information Security Policy Compliance: An Empirical Study of Rationality-Based Beliefs and Information Security Awareness” Management Information Systems Quarterly, Vol. 34 No. 3, September 2010, pp. 523-548.
  • Riedl, Rene; Banker, Rajiv D.; Benbasat, Izak; Davis, Fred D.; Dennis, Alan R.; Dimoka, Angelika; Gefen, David; Gupta, Alok; Ischebeck, Anja; Kenning, Peter; Muller-Putz, Gernot; Pavlou, Paul A.; Straub, Detmar W.; vom Brocke, Jan; and Weber, Bernd (2010) “On the Foundations of NeuroIS: Reflections on the Gmunden Retreat 2009,” Communications of the Association for Information Systems: Vol.27, Article 15.
  • Kim, D., and Benbasat, I. 2009-10. “Trust-Assuring Arguments in B2C E-Commerce: Impact of Content, Source, and Price on Trust.,” Journal of Management Information Systems, (26 3), pp 175-206.
  • Tan, C.H., Teo, H.H., and I. Benbasat, “Evaluation of Decision Aids for Comparison-Shopping: An Empirical Test of the Effectiveness of Decision Support in Different Information Load Conditions”Information Systems Research June 2010, pp. 305-326.

January, 2009 - December, 2009

  • N. Nan and D. Harter. “Impact of Schedule and Budget Pressure on Software Development Cycle Time and Effort”. IEEE Transactions on Software Engineering, 35, 5, 2009, pp. 624-637.
  • N. Nan and E.W. Johnston. “Using multi-agent simulation to explore the contribution of facilitation to GSS transition”. Journal of the Association for Information Systems, 10, 3, 2009, Article 2.
  • E.W. Johnston, N. Nan, D. Hicks, and W. Zhong. “Between implementation and outcomes, growth matters: Validating an agent-based modeling approach for understanding collaboration process management”. The Innovation Journal. 13, 3, article 7.
  • N.D. Bos, J.S. Olson, N. Nan, and A. Cheshin. “Subgroup biases in partially distributed collaboration”. Journal of Information Technology Research. 2, 1 pp. 1-8.
  • S. Singh, F. Sun, and C. Woo, “Designing UML Diagrams Using Goal-Based Concepts”. Proceedings of the 19th Workshop on Information Technologies and Systems– WITS’2009 (Phoenix, Arizona, December 14-15, 2009), 25-30.
  • K. Monu and C. Woo, “Conceptual Modeling in Disaster Planning Using Agent Constructs”. Proceedings of the International Conference on Conceptual Modeling (ER’2009, Gramado, Brazil, November 9-12, 2009), Springer, 374-386.
  • Al-Natour, S., and I. Benbasat, “The Adoption and Use of E-Commerce Technological Artifacts: A Relational Perspective”, Journal of the Association for Information Systems; Vol. 10, Issue 9, 2009.
  • P. Bera, Y. Wand, “A framework to clarify the role of Knowledge Management Systems”, to appear, Proceedings of the Pacific Asia Conference on Information Systems, Hyderabad, India on July 10-12, 2009.
  • P. Bera, A. Burton-Jones and Y. Wand, “The Effect of Domain Familiarity on Modelling Roles: An Empirical Study”, to appear, Proceedings of the Pacific Asia Conference on Information Systems, Hyderabad, India on July 10-12, 2009.
  • A. Burton-Jones, A., Wand, Y., and Weber, R. “Guidelines for Empirical Evaluations of Conceptual Modeling Grammars,” Journal of the Association for Information Systems (10:6) June 2009, pp. 495-532.
  • A. Burton-Jones, A. “Minimizing Method Bias through Programmatic Research,” MIS Quarterly(33:3) Sept 2009, pp. 445-471.
  • J. Evermann and Y. Wand, “Ontology Based Object Oriented Domain Modeling – Representing Behavior”, Journal of Database Management, Vol. 20, Issue 1, 2009, 48-77.
  • R. Cenfetelli, R.T., Bassellier G., (2009). Interpretation of Formative Measurement in IS Research. MIS Quarterly, (33:4), pp. 689 – 708.
  • L. Limonad and Y.Wand, “A Conceptual Model and Typology for Information Systems Controls”, to appear, Proceedings of the Fifteenth Americas Conference on Information SystemsSan Francisco, California August 6-9, 2009.
  • Qiu, L. and I. Benbasat, “Evaluating Anthropomorphic Product Recommendation Agents: A Social and Relational Perspective to Designing Information Systems,” Journal of Management Information Systems, Vol. 25, No.4, Spring 2009, pp. 145-181.
  • P. Ralph and Y. Wand, “A Proposal for a Formal Definition of the Design Concept”, in: Design Requirements Engineering: A Ten-Year Perspective, Kalle Lyytinen, Peri Loucopoulos, John Mylopoulos, and Bill Robinson (eds.), 2009, Springer, 103-135.
  • Sia, C.L., Kai H. Lim, Matthew K.O. Lee, Kwok Leung, Wayne Huang and Izak Benbasat “Web Strategies to Promote Internet Shopping: Uniformity versus Cultural-CustomizationManagement Information Systems Quarterly; Vol. 33, No. 3, 2009.)
  • S.N. Singh and C. Woo, “Investigating Business-IT Alignment through Multi-Disciplinary Goal Concepts”, Requirements Engineering 14 (2009), Springer, 177-207.
  • C.W. Tan and I. Benbasat, “IT Mediated Customer Services in E-Government: A Citizen’s Perspective,” Communications of the Association for Information Systems, Volume 24, Article 12, January 2009.
  • Wang, W. and I. Benbasat, “Interactive Decision Aids for Consumer Decision Making in e-Commerce: The Influence of Perceived Strategy Restrictiveness” Management Information Systems Quarterly, Vol. 33, No. 2, June 2009, pp. 293-320.

January, 2008 - December, 2008

  • N. Nan. 2008. “A Principal-Agent Model for Incentive Design in Knowledge Sharing”. Journal of Knowledge Management, 12, 3, pp.101-113..
  • N. Nan, E.W. Johnston and J.S. Olson. 2008. “Unintended Consequences in Central-Remote Office Arrangement: A Study Coupling Laboratory Experiment with Multi-Agent Simulation”. Computational and Mathematical Organization Theory, 14, 2, pp. 57-83.
  • Al-Natour, S., Benbasat, I and R. Cenfetelli, “The Effects of Process and Outcome Similarity on Users’ Evaluations of Decision Aids” Decision Sciences Journal (39:2) May 2008, pp. 175-211.
  • Burton-Jones, A., and Meso, P. “The Effects of Decomposition Quality and Multiple Forms of Information on Novices’ Understanding of a Domain from a Conceptual Model,” Journal of the Association of Information Systems, (9:12) Dec, 2008, pp. 748-802.
  • Cenfetelli, R., I. Benbasat and S. Al-Natour, “Addressing the What and How of Online Services: Comparing Service Content and Service Quality for e-business Success,” Information Systems Research Volume 19, No. 2, June 2008, pp. 161-181.
  • D. Nevo, B. Furneaux, and Y. Wand, “Towards an evaluation framework for knowledge management systems”, Information Technology and Management, Vol. 9, Issue 4, December 2008, 233-249.
  • Gefen, D., Benbasat, I., and P.A. Pavlou, “A Research Agenda for Trust in Online Environments,” Journal of Management Information Systems, Spring 2008, Volume 243, No. 4, pp. 275-286.
  • Komiak, Sherrie Y.X. and Benbasat, Izak, “A Two-Process View of Trust and Distrust Building in Recommendation Agents: A Process-Tracing Study,” Journal of the Association for Information Systems: Vol. 9: Iss. 12, Article 2, 2008.
  • P. Kruchten, C. Woo, K. Monu, and M. Sotoodeh, “A Conceptual Model of Disasters Encompassing Multiple Stakeholder Domains”, International Journal of Emergency Management 5, 1/2 (2008), Switzerland: Inderscience Publishers, 25-56.
  • J. Parsons and Y. Wand, “Using Cognitive Principles to Guide Classification in Information Systems Modeling”, MIS-Quarterly, 32(4), December 2008, 839-868.
  • J. Parsons and Y. Wand, “A Question of Class”, Nature, Vol. 455, October 23, 2008, 1040-1041.
  • P. Soffer, Y. Wand, M. Kaner, “Assigning Ontology-Based Semantics to Process Models: The Case of Petri Nets”, Proceedings of the 20th Conference on Advanced Information Systems Engineering (CAiSE 2008), (Montpellier, France, June 2008), pp. 16-31.
  • Storey, V.C., Burton-Jones, A., Sugumaran, V., and Purao, S. “CONQUER: A Methodology for Context-Aware Query Processing on the World-Wide-Web,” Information Systems Research(19:1), 2008 pp. 3-25.
  • Wang, W. and I. Benbasat, “Analysis of trust formation in online recommendation agents”,Journal of Management Information Systems Spring 2008, Volume 24, No. 4, pp. 249-273.

January, 2007 - December, 2007

  • Arazy, O. and Woo, C. “Enhancing Information Retrieval through Statistical Natural Language Processing: A Study of Collocation Indexing,” Management Information Systems Quarterly, Volume 31, Issue 3, September 2007, pp.525-546.
  • Benbasat, I. and Barki, H, “Quo Vadis TAM,” Journal of the Association for Information Systems, April 2007, Volume 8, Issue 4, Article 4, pp 211-218.
  • Burton-Jones, A. and Gallivan, M.J. “Towards a Deeper Understanding of System Usage in Organizations: A Multilevel Perspective,” MIS Quarterly (31:4) December 2007, pp. 657-679.
  • Jiang, Z. and I. Benbasat, “Investigating the Influence of Interactivity and Vividness on Online Product Presentations” Information Systems Research, December 2007, Volume 18, No.4, pp 454-470.
  • Jiang, Z. and I. Benbasat, “The Effects of Presentation Format and Task Complexity of Online Customers’ Product Understanding”, Management Information Systems Quarterly, September 2007, Volume 31, Issue 3, pp. 475-500.
  • Kim, D. and I. Benbasat, “Designs for Effective Implementation of Trust Assurances in Internet Stores,” (forthcoming, Communications of the ACM July 2007).
  • Kruchten, P., Woo, C., Monu, K., and Sotoodeh, M. “A Human-Centered Conceptual Model of Disasters Affecting Critical Infrastructures”, Proceedings of the 4th International Conference on Information Systems for Crisis Response and Management (ISCRAM) (Delft, Netherlands, May 13-16, 2007), pp.327-344.
  • P. Ralph and Y. Wand, Towards a Formal Definition of Design and its Possible Applications,2nd International Conference on Design Science Research in Information Systems and Technology, May 13-15, 2007, Pasadena, California.
  • P. Soffer and Y. Wand, “Goal-Driven Multi-Process Analysis”, Journal of the Association of Information Systems, Vol. 8 No. 3, March 2007, 175-202.
  • P. Soffer, Y. Wand, M. Kaner: Semantic Analysis of Flow Patterns in Business Process Modeling, in: G. Alonso, P. Dadam, M. Rosemann (Eds.): Business Process Management, 5th International Conference, BPM 2007, Brisbane, Australia, September 24-28, 2007, (Lecture Notes in Computer Science 4714 Springer 2007), 400-407.
  • Son, J., and Benbasat, I. “Organizational Buyers’ Adoption and Use of B2B Electronic Marketplaces: Efficiency- and Legitimacy-oriented Perspectives,” Journal of Management Information Systems, Summer 2007, Volume 24, No. 1, pp. 55-99.
  • Straub, D.W. and Burton-Jones, A. “Veni, Vidi, Vici: Breaking the TAM Logjam,” Journal of the Association for Information Systems (8:4), April 2007, pp. 223-229. (Invited paper)
  • Wang, W. and I. Benbasat, “Impact of explanations on trust in and adoption of online recommendation agents,” Journal of Management Information Systems, 2007, Volume 23, No. 4, pp. 219-249.
  • Xiao, Bo, and I. Benbasat, “Consumer Decision Support Systems for E-Commerce: Design and Adoption of Product Recommendation Agents,” Management Information Systems Quarterly, March 2007, Volume 31, No. 1, pp. 317-209.

January, 2006 - December, 2006

  • Al-Natour, S., Benbasat, I and R. Cenfetelli, “The Role of Similarity in e-Commerce Interactions: The Case of Online Shopping Assistants,” Journal of the Association for Information Systems, December 2006 Volume 7 Issue 12 Article 34, pp. 821-861.
  • Burton-Jones, A. and Meso, P.M. Conceptualizing Systems for Understanding An Empirical Test of Decomposition Principles in Object-oriented Analysis, Information Systems Research, (171), 2006, pp 38-60.
  • Burton-Jones, A. and Hubona, G.S. “The Mediation of External Variables in the Technology Acceptance Model,” Information and Management, (43) 2006, pp. 706-717.
  • Burton-Jones, A. and Straub, D.W. “Reconceptualizing System Usage An Approach and Empirical Test,” Information Systems Research (173) 2006, pp. 228-246.
  • B. Furneaux, D. Nevo, Y. Wand, Towards an evaluation framework for knowledge management systems, to appear: ASAC Conference Proceedings (ASAC), June 2006
  • J. Evermann and Y. Wand, “Ontological Modelling Rules for UML: An Empirical Assessment,”Journal of Computer Information Systems,” Vol. 46, 2006, No 5, 14-29.
  • Kim, D. and I. Benbasat, The Effect of Trust Assuring Arguments on Customer Trust in Internet Stores, Information Systems Research, Vol. 17, No. 3, September 2006, pp. 286-300.
  • Komiak Xiao, S. and Benbasat, I. The Effects of Personalization and Familiarity on Trust in and Adoption of Recommendation Agents, Management Information Systems Quarterly, December 2006, Volume 30, Issue 4, pp. 941-960.
  • Kumar, N. and I. Benbasat, The Influence of Recommendation Systems and Consumer Reviews on Evaluations of Websites, Information Systems Research, December 2006, Volume 17, No. 4, pp. 425-439.
  • Nakatsu, Robbie and Benbasat, I. Designing Intelligent Systems to Handle System Failures An Empirical Investigation of Advisory Strategies and Deep Explanations, International Journal of Human-Computer Interaction, 2006, Vol. 21, Issue 1, pp. 55-72.
  • Pavlou, P., Gefen, D., Benbasat, I., McKnight, H., Stewart, K., and D. Straub, Should institutional trust matter in information systems research? Communications of AIS, Volume 19, Issue 7, 2006, pp. 205-222.
  • Son, J., Kim, S., and Riggins, F., “Consumer Adoption of Net-Enabled Infomediaries Theoretical Explanations and an Empirical Test,” Journal of the Association for Information Systems, 7, 7 (July 2006), 473-508.
  • Son, J., Narasimhan, S., Riggins, F., and Kim, N., “Understanding the Development of IOS-Based Trading Partner Relationships A Structural Model and its Empirical Validation,” Forthcoming, Journal of Organizational Computing and Electronic Commerce.
  • Son, Jai, Tu, L. and I. Benbasat, A Descriptive Content Analysis of Trust-Building Measures in B2B Electronic Marketplaces Communications of the AIS, Vol. 18, Article 6, 2006, pp. 99-128.
  • Y. Wand and R. Weber, “On Ontological Foundations of Conceptual Modeling”, Scandinavian Journal of Information Systems, Volume 18, No. 1, 2006, 127-138.

January, 2005 - December, 2005

  • Chiasson, M., Dexter, A.S. , and Wotherspoon, D. , “Negotiating Change in Systems Development Outsourcing”, forthcoming 2005 in Technology and Offshore Outsourcing Strategies, Palgrave Macmillan, England.
  • Dexter, A.S., M. D. Levi and B.R. Nault, “International Trade and the Connection
    Between Excess Demand and Inflation,” (forthcoming May 2005 in the Review of International Economics).
  • Evermann, J. and Wand, Y., “Toward Formalizing Domain Modeling Semantics in Language Syntax.” IEEE Transactions on Software Engineering, Vol. 31, No. 1, January 2005, pp. 21 – 37.
  • Iacovou, C.L., and A.S. Dexter, “Surviving Information Technology Project Cancellations,”. (forthcoming 2005 in the Communication of the ACM).
  • Jiang, Z., Wang, W. and Benbasat, I., “Multimedia-based interactive advising technology for online consumer decision support” (forthcoming Communications of the ACM).
  • K. Monu, Y. Wand, and C. Woo, “Intelligent Agents as a Modelling Paradigm”. Proceedings of the International Conference on Information Systems (ICIS’2005, Las Vegas, December 12-14, 2005), 167-179.
  • Komiak, S., Wang, W., and Benbasat, I. “Trust Building in Virtual Salespersons versus in Human Salespersons: Similarities and Differences” (forthcoming, e-Service Journal).
  • Nakatsu, Robbie and Benbasat, I. “Designing Intelligent Systems to Handle System Failures: An Empirical Investigation of Advisory Strategies and Deep Explanations,” (forthcoming International Journal of Human-Computer Interaction, 2006).
  • Nault, B.R., and Dexter, A.S., “Agent-Intermediated Electronic Markets in International Freight Transportation,” (forthcoming 2005 in Decision Support Systems).
  • Qiu, L. and Benbasat, I. “An Investigation in the Effects of Text-to-Speech Voice and 3D Avatars on the Quality of Live Help in Electronic Commerce” (forthcoming ACM Transactions on Computer Human Interaction).
  • Qiu, L. and Benbasat, I., “The Effects of Text-To-Speech Voice and 3D Avatars on Consumer Trust in the Design of “Live Help” Interface of Electronic Commerce” (forthcoming International Journal of Human-Computer Interaction).
  • S.N. Singh and C. Woo, “Exploring the Acquisition and Specification of Business Goals in Requirements Engineering”. Proceedings of the International Workshop on Requirements Engineering for Business Need and IT Alignment (REBNITA’2005, Paris, August 29-30, 2005), Australia: University of New South Wales Press (ISBN 0 7334 2276 4), 153-162.
  • Son, J., Narasimhan, S., and Riggins, F., “Effects of Relational Factors and Channel Climate on EDI Usage in the Customer-Supplier Relationship,” Journal of Management Information Systems, 22, 1 (2005), 321-353.
  • Suh, Kil Soo and Lee, Young Eun, “Effects of Virtual Reality on Consumer Learning: An Empirical Investigation,” (forthcoming 2005 in Management Information Systems Quarterly).
  • Wang, W. and I. Benbasat, “Trust in and Adoption of Online Recommendation Agents”, Journal of AIS, 2005, Vol. 6, No. 3, pp. 72-101.

January, 2004 - December, 2004

  • Bassellier, G., and Benbasat, I., “Development of Measures of IT Competence in Business Managers”, Management Information Systems Quarterly, December 2004.
  • Cavusoglu, Hasan, Cavusoglu, Huseyin, and Raghunathan, Srinivasan, “Economics of IT Security Management: Four Improvements to Current Security Practices” Communications of the AIS, vol. 14, article 3, July 2004.
  • Cenfetelli, R. T. (2004a) “An Empirical Study of the Inhibitors of Technology Usage.”Proceedings of the Twenty-fifth International Conference of Information Systems, Washington, D.C, 2004a, pp. 157-170.
  • Cenfetelli, R. T. (2004b) “Getting in Touch with Our Feelings towards Technology.” Academy of Management Best Paper Proceedings, New Orleans, 2004b, pp. F1-F6.
  • Cenfetelli, R. T. (2004c) “Inhibitors and Enablers as Dual Factor Concepts in Technology Usage,” Journal of the Association for Information Systems (5) 11-12, pp. 472-492.
  • Chwelos, Paul, Iain Cockburn, and Ernst R. Berndt, “Smaller, Faster, Cheaper: An Hedonic Price Analysis of PDAs,” NBER Working Paper 10746, September 2004.
  • Dexter, A.S and, Iacovou, C.L., “Turning Around Runaway Information Technology Projects”,California Management Review, 2004, Summer, Vol. 46, pp. 68-88. This paper was described in the Economist, September 2004 in its section on Noteworthy ArticlesThis paper has just been selected by the Editorial Staff of the California Management Review as the winner of the 2005 Accenture Award which is given each year to the article published in the preceding volume of CMR that has “made the most important contribution to improving the practice of management”. This article has also been reprinted in The Engineering Management Review, V. 32, No. 4, (4th qtr, 2004), pp. 97-112.
  • Jiang, Z. and Benbasat, I. “Virtual Product Experience: Effects of Visual and Functional Control on Perceived Diagnosticity in Electronic Shopping”, Journal of MIS, 2004, Vol. 21, No. 3, pp.111-147.
  • Kumar, N. and Benbasat, I., “The Effect of Anchoring and Encoding on Information Representation: A Comparison of 2D and 3D Graphs” Management Information Systems Quarterly, Vol. 28, No. 2, 255-281, June 2004.
  • Lee, Young and Benbasat, I. “A Framework for the Study of Human-Computer Interface Design for Mobile Commerce” International Journal of E-Commerce, Vol. 8, No. 3, 2004 Spring.
  • Nah, F.H., and Benbasat, I., “Use of Knowledge-Based Systems for Group Support: A Comparison of Expert versus Novice Decision Makers” Journal of the Association for Information Systems, Vol. 5 Issue 3 Article 5 March, 2004, pp. 125-150.
  • Xiao, S. and I. Benbasat, “Understanding Customer Trust in Agent-mediated Electronic Commerce, Web-mediated Electronic Commerce, and Traditional Commerce”, Information Technology & Management, Jan-Apr 2004. Vol. 5, Issue 1-2; p. 181-207.

January, 2003 - December, 2003

  • Teo, H.H., Wei, K.K, and Benbasat, I. “Predicting Predisposition Toward IT-Based Inter-organizational Linkages: An Institutional Perspective” Management Information Systems Quarterly, Vol. 27, No. 1, March 2003, pp. 19-49.
  • Benbasat, I and Zmud, R.W, “The Identity Crisis within the IS Discipline: Defining and Communicating the Discipline’s Core Properties”, Management Information Systems Quarterly, Vol. 27, No. 2, June 2003, pp. 183-194.
  • Lee, W. and Benbasat, I. “Designing an electronic commerce interface: attention and product memory as elicited by web design”, Electronic Commerce Research and Applications, (2) 2003, 240-253.
  • Nakatsu, Robbie and Benbasat, I. “Improving the Explanatory Power of Knowledge-Based Systems: An Investigation of Content and Interface-Based Enhancements” IEEE Transactions on System, Man, and Cybernetics, (33:3), May 2003, 344-357.
  • Lee, Young and Benbasat, I. “Interface Design for Mobile Commerce” Communications of the ACM Vol. 46, No. 2, December 2003, pp. 49-52.
  • Kim, D. and Benbasat, I., “Trust-related arguments in Internet stores: A Framework for Evaluation”, Journal of Electronic Commerce Research, Vol. 4, No. 2, 2003, pp. 49-64.
  • Bassellier, G., I. Benbasat, and B. H. Reich, “Development of Measures of IT Competence in Business Managers”, Information Systems Research, Vol. 14, No. 4, December 2003, pp. 317-336.
  • Cenfetelli, R. T. and I. Benbasat. (2003) “Frustrated Incorporated: An Exploration of the Inhibitors of IT-Mediated Customer Service.” Proceedings of the Ninth Americas Conference on Information Systems, Tampa, Florida, 2003, pp. 281-288.
  • Chwelos, Paul “Approaches to Performance in Measurement in Hedonic Analysis: Price Indexes for Lap Computers in The 1990′s,” Economics of Innovation and New Technology, 12(3) 2003.
  • Benbasat, I., P. Chwelos, A.S. Dexter, and C.D. Wrigley, “Electronic Data Interchange,”Encyclopedia of Information Systems, 2003, Vol. 2. Hossein Bidgoli (ed), San Diego, CA: Academic Press/Elsivier Science, 2003.

January, 2002 - December, 2002

  • Lim, K. and I. Benbasat, The Influence of Multimedia in Improving the Comprehension of Organizational Information” Journal of Management Information Systems, Vol. 19, No. 1, Summer 2002, pp. 99-127.
  • Ping Zhang, Izak Benbasat, Jane Carey, Fred Davis, Dennis F. Galletta and Diane Strong “AMCIS 2002 Panels and Workshops I: Human-Computer Interaction Research in the MIS Discipline” Communications of the AIS, Vol/ 9 Article 20, November 2002.
  • Cenfetelli, R. T. and I. Benbasat. (2002) “Measuring the E-commerce Life Cycle.” The 10th European Conference on Information Systems, Gdansk, Poland, 2002, pp. 696-705.
  • Dexter, A.S., M. D. Levi and B.R. Nault, ” Sticky Prices: The Impact of Regulation,” Journal of Monetary Economics, 49 (2002) 797-821.
  • O. Arazy, and C. C. Woo, “Analysis and Design of Agent-Oriented Information Systems”, The Knowledge Engineering Review 17, 3 (September 2002), Cambridge University Press, 215-260.
  • Tillquist, J., J. King, and C. Woo, “A Representational Scheme for Analyzing Information Technology and Organizational Dependency”, Management Information Systems Quarterly, Vol.26, No.2, June 2002, pp.91-118.

January, 2001 - December, 2001 (Incomplete)

  • Bassellier, G., B. H. Reich and I. Benbasat, “Assessing IT Competence in Business Managers”, Journal of Management Information Systems, Vol. 17, No.4, Spring 2001, pp. 159-182.
  • Chiasson, M., and Dexter A.S., “System development conflict during the use of an information systems prototyping method of action research: implications for practice and research,”Information Technology & People (14:1), 2001, 91-108.
  • Chwelos, P., Benbasat, I., and Dexter A.S., “Research Report: Empirical Test of an EDI Adoption Model,” Information System Research (12:3),September 2001, 304-321.
  • Lee, H. K., K.S. Suh, and I. Benbasat, ” Effects of Task-Modality Fit on User Performance”,(forthcoming Decision Support Systems, 32(1), 2001).
  • Mao, Jiye and I. Benbasat, “The Effects of Contextualized Access to Explanatory Knowledge on Judgments”, International Journal of Human-Computer Studies, 2001, pp.787-814.

January, 2000 - December, 2000

  • Benbasat I. and Lim, Lai-Huat, “Information technology Support for Debiasing Group Judgments: An Empirical Evaluation,” Organizational Behavior and Human Decision Processes, Volume 83, No. 1, September 2000, pp. 167-183.
  • Hartung, S., Reich, B. H., and I. Benbasat, “Information Technology Alignment in the Canadian Forces”, (forthcoming Canadian Journal of Administrative Sciences, December 2000).
  • Lim, K. And I. Benbasat, “The Effect of Multimedia on Perceived Equivocality and Perceived Usefulness of Information Systems” Management Information Systems Quarterly, Vol. 42, No. 3, 2000, p. 449-471.
  • Lim, K., I. Benbasat, and L. Ward, “The Role of Multimedia in Changing First Impression Bias”, (Information Systems Research, Volume 11, No. 2, June 2000, pp. 115-136.
  • Mao, Jiye and I. Benbasat, “The Use of Explanations in Knowledge-Based Systems: Cognitive Perspectives and A Process-Tracing Analysis”, Journal of Management Information Systems, Volume 17, No. 2, Fall 2000, pp. 153-179.
  • Parsons, J. and Y. Wand, “Emancipating Instances from the Tyranny of Classes in Information Modelling”, ACM Transactions on Database Systems (scheduled to appear Vol. 5, No. 2, June 2000).
  • Reich, B.H and I. Benbasat, “Factors that Influence the Social Dimension of Linkage Between Business and Information Technology Objectives,” Management Information Systems Quarterly March 2000, pp. 81-113.
  • Todd, P. and I. Benbasat, “Decision Aids and Compensatory Information Processing”, Journal of Behavioural Decision Making Volume 13, Issue 1, 2000, pp. 91-106.

January, 1999 - December, 1999

  • Benbasat, I, And R. W. Zmud, “Empirical Research in Information Systems: The Practice of Relevance”, Management Information Systems Quarterly, March 1999, pp. 3-16.
  • Gregor, S.and I. Benbasat , “Explanations from knowledge-based systems: a review of theoretical, foundations and empirical work “, Management Information Systems Quarterly, December 1999, pp. 497-530.
  • Nah, F.H., J. Mao, and I. Benbasat, “Effectiveness of using expert support technology for individual and small group decision making” Journal of Information Technology, Vol. 14, 1999, pp. 137-147.
  • Todd, P. and I. Benbasat, “Evaluating the Impact of DSS, Cognitive Effort, and Incentives on Strategy Selection”, Information Systems Research, December 1999, pp. 356-374.
  • Wand, Y., V. Storey, and R. Weber, “An Ontological Analysis of the relationship Construct in Conceptual Modelling”, forthcoming, ACM Transactions on Database Systems, Vol. 24, No. 4, December 1999, pp. 494-528.

January, 1998 - December, 1998

  • Barrie R. Nault, , Dexter, Albert S. and Richard Wolfe, “Electronic Communications Innovations: Overcoming Adoption Resistance”, Wirtschaftsinformatik, Vol. 40, No. 2 April 1998, pp. 114-121.
  • De Michelis, G., E. Dubois, M. Jarke, F. Matthes, J. Mylopoulos, J.W. Schmidt, C. Woo, and E Yu, “A Three-Faceted View of Information Systems: The Challenge of Change”,Communications of the ACM 41, 12 (December 1998), 64-70.
  • Mao, J. and I. Benbasat, “Contextualized access to knowledge in knowledge-based systems; A process tracing study” Information Systems Journal, Vol. 8, 1998, pp. 217-239.

January, 1997 - December, 1997

  • Benbasat, I. and R. Weber, “Rethinking Diversity in Information Systems Research”, Information Systems Research, Vol 7, No. 4, December 1996, pp. 389-399.
  • Lau, L.A. and C.C. Woo, “Is It Possible And Useful to Support Commitment Reasoning?”,International Journal of Cooperative Information Systems 6, 2 (June 1997), Singapore: World Scientific Publishing Co., 193-216.
  • Lim, L, H. and I.Benbasat, “A Framework for Addressing Group Judgment Biases with Group Technology”, Journal of Management Information Systems, Vol. 13, No. 2, Winter 1996-97, pp. 7-24.
  • Lim, K.H., L.W. Ward and I. Benbasat, “An Empirical Study of Mental Models and Computer System Learning,” Information Systems Research, Vol. 8, No. 3, September 1997, pp. 254-272.
  • Lim, Lai-Huat and I. Benbasat, “Impact of Group Support Systems on Representativeness Bias: An Experimental Investigation,” International Journal of Human Computer Studies, Vol. 47, No. 1, 1997, pp. 453-471.
  • Martens, C. and C.C. Woo, “OASIS: An Integrative Toolkit for Developing Autonomous Applications in Decentralized Environments”, Journal of Organizational Computing and Electronic Commerce 7, 2 & 3 (1997), New Jersey: Ablex Publishing Co., 227-251.
  • Nault, B.R., R. Wolfe and A.S. Dexter, “Support Strategies to Foster Adoption of Interorganizational Innovations,” recommended for acceptance in IEEE Transactions on Engineering Management Vol. 44, No. 4, Nov. 1997, pp. 378-389.
  • Parsons, J. and Y. Wand, “Principles for Evaluating Classification Structures,” Communications of the ACM, Vol. 40, No. 6, June 1997.
  • Parsons, J. and Y. Wand, “Using Objects in Systems Analysis,” Communications of the ACM, Vol. 40, No. 12, (December 1997), pp. 104-110.
  • Siau, K.L., Y. Wand, and I.Benbasat, A The Relative Importance of Structural Constraints and Surface Semantics in Information Modeling,@ Information Systems, Vol. 22, No. 2/3, 1997, pp. 155-170.
  • Siau, K-L., Y. Wand, I. Benbasat, “Information Modeling and Cognitive Biases – An Empirical Study on Modeling Experts”, Information Systems, Vol. 22, No. 2&3, 1997, pp. 155-170.

January, 1996 - December, 1996

  • Benbasat, I., and P. Todd, “The Effects of Decision Support and Task Contingencies on Model Formulation: A Cognitive Perspective”, Decision Support Systems, Vol. 17, 1996, pp. 241-252.
  • Dhaliwal, J.S. and I. Benbasat, “The Use and Effects of Knowledge-Based System Explanations: Theoretical Foundations and a Framework for Empirical Evaluation,”Information Systems Research, Vol. 7, No. 3, September 1996, pp. 342-362.
  • Lim, K.H., I. Benbasat and P. Todd, “An Experimental Investigation of the Cognitive Processing Effort Involved in Direct Manipulation Interfaces,”ACM Transactions on Human-Computer Interaction, Vol. 3, No. 1, March 1996, pp. 1-37.
  • Janson, M.A. and C.C. Woo, “A Speech Act Lexicon: An Alternative Use of Speech Act Theory in Information Systems”, Information Systems Journal 6, 4 (October 1996), United Kingdom: Blackwell Science, 301-329.
  • Mao, J., I. Benbasat and J.S. Dhaliwal, “Enhancing Explanations in Knowledge-Based Systems with Hypertext,”Journal of Organizational Computing and Electronic Commerce, Vol. 6, No. 3, 1996, pp. 239-268.
  • Reich, B.H and I. Benbasat, “Development of Measures to Investigate the Linkage Between Business and Information Technology Objectives,”Management Information Systems Quarterly, Vol. 20, No. 1, March 1996, pp. 55-81.
  • Siau, K-L., Y. Wand and I. Benbasat, “When Parents Need Not Have Children – Cognitive Biases in Information Modeling,” Lecture Notes in Computer Science #1080, Springer 1996, P.Constanoulos, J. Mylopoulos, Y. Vassiliou (Eds.), pp. 402-419.
  • Wand, Y. and R. Wang, “Anchoring Data Quality Dimensions in Ontological Foundations,”Communications of the ACM , Vol. 39, No. 11 (November 1996) pp. 86-95.
  • Wand, Y. “Ontology as a Foundation for Meta-Modelling and Method Engineering,” Information and Software Technology, 38 (1996), 281-287.

January, 1995 - December, 1995

  • Benbasat, Izak, Frank Lim and V. Srinivasan Rao, “A Framework for Communication Support in Group Work with Special Reference to Negotiation Systems,” Group Decision and Negotiation, Vol. 24, No. 2, March 1995, pp. 135-158.
  • Iacovou, Charalambos L., I. Benbasat and Albert S. Dexter, “Electronic Data Interchange and Small Organizations: Adoption and Impact of the Technology,” Management Information Systems Quarterly, Vl. 19, No. 4, December 1995, pp. 465-485.
  • Janson, M.A. and C.C. Woo, “Comparing Information Systems Development Tools and Methods: Using Speech Act Theory”, Information and Management 28, 1 (January 1995), New York: North Holland, 1-12.
  • Nault, B.R. and Albert S. Dexter, “Added Value and Pricing with Information Technology,”MIS Quarterly, December 1995.
  • Wand, Y. and R. Weber, “Towards a Theory of Deep Structure of Information Systems,” Journal of Information Systems, 1995, pp. 203-223.
  • Siau, K-L., Y. Wand and I. Benbasat, “A Psychological Study on the Use of Relationship Concept – Some Preliminary Findings,” Lecture Notes in Computer Science #932 ,Springer 1995, J. Iivari, L. Lyytinen, and M. Rossi (eds.), pp. 341-354.
  • Wand, Y., D. Monarchi, J. Parsons and C. Woo, “Theoretical Foundations for Conceptual Modelling in Information Systems Development,” Decision Support Systems, 15 (1995) pp. 285-304.
  • Wand, Y., D.E. Monarchi, J. Parsons, and C.C. Woo, “Theoretical Foundations for Conceptual Modelling in Information Systems Development”, Decision Support Systems 15 (1995), New York: Elsevier Science Publishers, 285-304.
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